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automation

A collection of 2 posts

The 25x Problem That's Bankrupting Your IT Budget (And the Three-Step Fix)

The 25x Problem That's Bankrupting Your IT Budget (And the Three-Step Fix)

Something Mark Wall said stopped me in my tracks: "Most organizations are spending twenty-five times more effort maintaining their infrastructure than deploying it." That's when I realized we've been obsessing over the wrong part of the IT lifecycle.

Full Context Operations: The Final Automation Priority

Full Context Operations: The Final Automation Priority

Just wrapped our automation series with Tree from WWT's AI Ops team on "full context operations" - why your entire IT org needs to work in lockstep. His reality check: good automation looks like AI, but it's actually thoughtful architecture that understands how your business makes money.